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Sídlo:
Jugoslavska 6
Brno
61300
Dario Marotta IČ: 88274624

(+420) 724234156

E-mail: ruta80hostel@gmail.com

Reservations

 
 
Phone: +420 775396382
Mail : ruta80hostel@gmail.com

General Terms and Conditions

 

1. Supplier and Customer

Supplier: Ruta 80 Hostel, Jugoslavska 6 61300 Brno - provider of accommodation services.

The hostel is operated by: Dario Marotta - IČ: 88274624 registered at the Brno Municipality (Magistrát města Brna) Malinovského nám. 624/3, 602 00 Brno-střed

 

2. RESERVATION OF SERVICES


2.1. The reservation can be made by the customer in his own interest or for the benefit of a third party.

2.2. The reservation is confirmed to the customer "guest" by the hostel after receiving the order by the guest in the form of: written / electronic.

2.3. The order must contain: name and surname of the guest / date of stay / contact details: telephone number, address of the guest, email contact / method

 

3.PRICES AND PAYMENT TERMS

of payment for services / number of ordered persons "guests" in the structure of number of adults and children including age / type of ordered services.
3.1. The Hostel shall charge to the Guest prices according to the current price lists.

3.2. The price stated in the reservation confirmation is binding.

3.3. The guest is not entitled to a price reduction if the special price for accommodation was published after confirmation of the reservation.

3.4. Special offers and discounts cannot be combined.

3.5. At the day of arrival, the guest is obliged to pay for all hostel services at the reception in cash or by credit card.

3.6. Payment for the services by money transfer is only possible upon a written order sent in advance, which is confirmed by the reservation department. The invoice due date is 14 days from the day of the invoice issuance

3.7. The advance can be paid in the following manners: in cash or by credit card at the reception / by money transfer to the account  based on an advance invoice or the invitation to pay stated in the price offer .

3.8. Based on the request, the hostel will make a price offer and after ordering specific services, the guest will send an advance invoice of 30% of the total amount for the stay. The balance due will be paid by the guest 7 days before arrival, on the basis of the sent advance invoice.

3.9. The deposit must be paid within 1 day unless otherwise stated or agreed. After paying the deposit, the reservation becomes binding and the guest will receive a booking confirmation within the day.

3.10. In case the guest does not pay the deposit within the specified period, the hostel has the right to cancel the reservation. If the stay is canceled,
  the deposit is forfeited to the hostel and the right to a refund is void. The reservation becomes binding the moment the advance payment is credited to the hostel's account.

3.11. Cancellation policy: in case of cancellation or change of reservation by the guest, we will proceed according to the following cancellation conditions, unless otherwise agreed:
4 days before arrival 100% fee of the accommodation price.

3.12. In the event that the guest terminates his / her stay earlier than agreed, the hotel has the right to charge the guest for the entire stay.

 

4 LIABILITY FOR DAMAGES

4.1 In case of pollution of the room or smoking in the room, the guest will be charged (even repeatedly) a fee of 5,000 CZK.Other damages will be charged according to the extent of the damage.

4.2 The guest is fully responsible for all damages caused during the stay. If the damage was caused by a child, the responsibility lies with the legal representative.



5 PROVIDED SERVICES
5.1. The guest can check in at the room on the day of arrival at 14:00 at the earliest, unless otherwise agreed.

5.2. In case the guest has paid the deposit, the hostel is obliged to keep the room reservation until 20:00. In case the guest will not show up until this time the deposit paid will be paid to the hostel in full, unless otherwise agreed.

5.3. The guest is obliged to vacate the room on the day of departure by 11:30 (checkout). If the guest does not vacate the room by 11:30, the hostel is
  entitled to charge the guest an extended checkout fee until 14:00 - in the amount of 50% of the amount of one night. From 14:00, the next day of stay will be charged according to the valid counter price list.

5.4. The hostel reserves the right in exceptional cases to offer the guest other accommodation than originally agreed.

5.5. The hostel is not responsible for valuables, money, etc.

5.6. In the bed rooms of the hostel, guests are not allowed to consume their own food and drinks. This is considered a general violation
  terms and conditions will be charged by a 500 czk fee

5.7. For safety reasons, the guest may use only those electrical appliances that are used for his personal hygiene, as well as laptops and small electronic devices.

5.08. At the request of the guest, the hostel arranges the provision of medical assistance, possibly transport to the hospital. Costs involved
  paid by the guest.

5.09. The contractual relationship between the guest and the hostel ends on the day of departure by paying the hostel bill.

5.10. The hostel is entitled to terminate and withdraw from the contract with immediate effect and without the guest's right to a refund if: it is clear that the guest is under the influence of alcohol or other addictive substances / the guest intentionally or negligently damages the hostel property or his behavior is contrary to principles of decency / harasses other hostel guests by its behavior / the health condition of the guest endangers the health of other guests and staff / due to force majeure.


5.11. The guest is obliged to follow the hostel accommodation rules.
 

 

DISPUTE RESOLUTION

Any disputes arising out of or in connection with the Agreement with Dario Marotta Brno IČO: 88274624 and the Buyer undertake to resolve it amicably first.

If any dispute arising out of or in connection with the Agreement fails between Dario Marotta Brno IČO: 88274624 . and the Buyer amicably resolved, this dispute will be resolved by the competent general court of the Czech Republic.

The Czech Trade Inspection Authority, with its registered office in Prague 2, Štěpánská 567/15, postal code 120 00, identification number 000 20 869, internet address: www.coi.cz, is responsible for the out-of-court settlement of consumer disputes under the Agreement.

The online dispute resolution platform at https://ec.europa.eu/consumers/odr can be used to resolve disputes between a Buyer domiciled in another Member State of the European Union and Dario Marotta Brno IČO: 88274624 from a contract for the provision of services concluded online.

European Consumer Center Czech Republic, with its registered office in Prague 2, Štěpánská 567/15, postal code 120 00, internet address: www.evropskyspotrebitel.cz is a contact point for online dispute resolution within the meaning of Regulation (EU) No. 524 of the European Parliament and of the Council / 2013 of 21 May 2013, on the resolution of consumer disputes online, while performing a function within the meaning of this legislation only if the parties to the dispute do not have their habitual residence in the same Member State of the European Union.

 

RUTA 80 HOSTEL

Dario Marotta - IČ: 88274624

 

Privacy Policy

 

Why do we gather information?

 

Information is gathered to facilitate the process of making the reservation between the hostel and its clients.

The website www.ruta80hostel.com is not using any kind of data aggregation for advertising or any other similar purposes including providing information to the third parties.

 

Who has access to the provided information?

 

In accordance with the law, we put in place procedures that prevent an unauthorised access to provided information. The company DARIO MAROTTA. is responsible for all matters regarding the Privacy Policy at the website www.ruta80hostel.com. This company is also data controller. The contact person is Dario Marotta(e-mail: ruta80hostel@gmail.com).

 

 

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